Category · 22 products
CAFM and Facility Management Software
Facility management software is sold under at least four labels that overlap confusingly: CAFM, IWMS, FM helpdesk and workplace management. The label a vendor chooses tells you more about its sales motion than about what the product does, so this directory classifies every product by what we could verify it actually covers.
The distinction that matters most in practice is scope. A CAFM system is built around assets, work orders and planned maintenance. An IWMS adds property, lease and space portfolios on top, which is a much larger implementation and usually a much larger budget. A helpdesk-led product is built around dispatching a contractor against an SLA, and may hold very little asset data at all. Buying across that line by accident is the most expensive mistake in this category, and it happens constantly because all three answer yes to the question "do you do work orders".
Every profile below records capability support as yes, no or not verified, with the source for each definitive claim. Where a vendor does not publish something, the profile says so rather than guessing. Pricing appears only where the vendor publishes a figure on its own site, which in this category is uncommon: most of these products are quoted per site after a scoping call.
Nothing here is based on hands-on testing. These are documentation based profiles, and each one says so.
Vendors
Accruent, AssetWorks, Eptura, Facilio, FM:Systems, a Johnson Controls company, FMX, IBM, Idox, JLL, MaintainX, MRI Software, Nuvolo, a Trane Technologies company, Planon, Service Works Global, ServiceChannel, a Fortive company, Siemens, SIERRA ODC Private Limited, Spacewell, a Nemetschek company, UpKeep, zLink, Inc.
22 products
zLink
zLink, Inc.
zLink is a US IWMS, formerly marketed as zLinkFM, with Maintenance Management, Space Management, Condition Assessment and Asset Management modules, native GIS mapping, public API documentation and FedRAMP authorisation.
Multi-site and portfolio management Reporting and dashboards BIM and CAD integration Inspections and audits
- Not verified
- Commercial
- IWMS
- Medium, Enterprise
AiM
AssetWorks
AiM is the AssetWorks IWMS for higher education and large institutional estates, sold with the ReADY requester portal and the Go mobile apps, covering maintenance, assets, space, real estate, utilities and facility condition assessment.
Reporting and dashboards Mobile field application Property and lease operations Space and floor plan management
- Not verified
- Commercial
- IWMS
- Medium, Enterprise
Corrigo CMMS
JLL
Corrigo CMMS is JLL cloud facilities maintenance platform, built around AI driven work order dispatch, vendor matching against a large provider network, warranty enforcement and SLA monitoring, with a REST API and single sign on.
Multi-site and portfolio management Reporting and dashboards Procurement and purchase orders Mobile field application
- Cloud
- Commercial
- FM helpdesk and dispatch
- Medium, Enterprise
ServiceChannel Platform
ServiceChannel, a Fortive company
ServiceChannel is a contractor dispatch and facilities service platform for multi location businesses, priced per location. Covers work orders, preventive maintenance, provider sourcing and performance, spend optimisation and compliance, with a vetted provider marketplace.
Multi-site and portfolio management Reporting and dashboards Mobile field application Inspections and audits
- Cloud
- Commercial
- FM helpdesk and dispatch
- Medium, Enterprise
Eptura Workplace
Eptura
Eptura Workplace is the former iOffice, renamed in 2023. A workplace and space led application covering floor plan management with AutoCAD, block and stack planning, move management, service request ticketing and utilisation analytics.
Multi-site and portfolio management Reporting and dashboards BMS and IoT integration Mobile field application
- Not verified
- Commercial
- Workplace-led FM
- Medium, Enterprise
Spacewell Smart Building Suite
Spacewell, a Nemetschek company
Spacewell is a Nemetschek Group company, formerly MCS, selling a smart building suite of separately named products covering workplace and space, asset and maintenance, and energy, with occupancy and indoor air quality sensing and AI features.
Multi-site and portfolio management Reporting and dashboards BMS and IoT integration Mobile field application
- Cloud
- Commercial
- Workplace-led FM
- Medium, Enterprise
QFM
Service Works Global
QFM is the CAFM platform from Service Works Global, part of Sweden listed Addnode Group since 2017. Strong in SLA and contract performance, PPP and PFI contracts, with QFM Space, QFM BIMi and the Senslinc IoT platform alongside it.
Reporting and dashboards BMS and IoT integration BIM and CAD integration Mobile field application
- Cloud
- Commercial
- CAFM
- Medium, Enterprise
CAFM Explorer
Idox
CAFM Explorer is a UK CAFM product from Idox covering helpdesk, planned and reactive maintenance, asset register, space and occupancy, property and tenant data, room booking and stock control, available on premise or in the cloud.
Multi-site and portfolio management Reporting and dashboards Procurement and purchase orders Mobile field application
- Cloud, On-premises
- Commercial
- CAFM
- Medium, Enterprise
eFACiLiTY
SIERRA ODC Private Limited
eFACiLiTY is a modular CAFM and IWMS suite from SIERRA ODC in India, with 34 published modules spanning maintenance, helpdesk, space, visitor and tenant management, sustainability and a full HR and payroll layer. Strong Middle East presence.
Multi-site and portfolio management Reporting and dashboards Procurement and purchase orders BMS and IoT integration
- Cloud
- Commercial
- CAFM
- Medium, Enterprise
Nuvolo Connected Workplace
Nuvolo, a Trane Technologies company
Nuvolo Connected Workplace is an IWMS and EAM platform built natively on ServiceNow, acquired by Trane Technologies in November 2023. Strong in healthcare technology management, life sciences GxP and OT security, with FedRAMP High authorisation.
Multi-site and portfolio management Reporting and dashboards Procurement and purchase orders BMS and IoT integration
- Cloud
- Commercial
- IWMS
- Enterprise
Asset Essentials
Siemens
Cloud CMMS from Siemens Asset Management Software, formerly Brightly, for work orders, preventive maintenance, parts and total cost of ownership tracking, strongest in education and government.
Work order management Preventive maintenance scheduling Predictive or condition-based maintenance Mobile technician app
- Cloud
- Commercial
- CMMS
- Small, Medium, Enterprise
FMS:Workplace
FM:Systems, a Johnson Controls company
FMS:Workplace is the IWMS from FM:Systems, acquired by Johnson Controls in July 2023 and now being rebranded under the OpenBlue name. Covers space, real estate portfolio, maintenance, assets, occupancy sensors and workplace experience.
Multi-site and portfolio management Reporting and dashboards BMS and IoT integration BIM and CAD integration
- Cloud
- Commercial
- IWMS
- Medium, Enterprise
Published comparisons
How to choose
How to choose in this category
Start from your asset register, not from a feature list. If you cannot describe your asset hierarchy and your work order types, no software selection will save you, because every product here will ask you to model both in the first week of implementation. Two pieces of groundwork pay for themselves before you shortlist: designing an asset hierarchy and deciding your work order types.
Decide whether you are buying CAFM or IWMS before you take a demo. Vendors will happily demo the larger product. The differences between CAFM, CMMS, EAM and IWMS sets out where the boundaries actually fall. If property and lease administration is not in scope, an IWMS is mostly cost you will not use.
Treat integration as a first-class requirement. A CAFM system that cannot receive an alarm from your BMS, or cannot post a purchase order to your ERP, will be operated as a parallel spreadsheet within a year. The two integrations that matter most in practice are covered in BMS to CAFM integration and finance system integration.
Be sceptical about mobile. Almost every vendor claims a mobile app. Far fewer support genuinely offline working, which is what actually matters in a plant room or a basement with no signal. Ask for a demonstration of creating and closing a work order with the device in airplane mode, and watch what happens on reconnection.
Ask what the implementation actually includes. The licence is rarely the largest number. Data migration, interface build and the configuration of your SLA matrix usually exceed year one licensing on a mid-size estate.
Further reading on this site
This directory is a structured index of products. For narrative guidance on choosing between them, see our CAFM software buyer comparison, which works through selection criteria and scoring in a way a product index cannot, and how to choose facility management software for the selection process itself. For the operational detail behind the capabilities listed here, see the FM KPI framework and SLA matrix design.
Frequently asked questions
Because several platforms genuinely serve more than one market. A product keeps one profile at one URL no matter how many categories list it, so you are always reading the same verified record rather than two divergent copies.
No. Every profile in this directory is documentation based and says so. Capability support is recorded as yes, no or not verified, with a source URL for every definitive claim. Where a capability could not be verified it is shown as not verified, which means exactly that: it has not been checked, not that the product lacks it.
Some do, and the quality varies widely. The useful question is not whether an integration exists but what it carries: a one-way alarm feed that raises a work order is very different from bidirectional point data with asset mapping. This directory records BMS and IoT integration as a capability with its source, and marks it not verified where the vendor makes no clear statement.
Plan for implementation to exceed first-year licensing on anything but the smallest estate. The work that costs money is data migration, interface development to finance and building systems, and configuring your SLA and escalation rules. None of that is included in a per-user price.
Because most are quoted per estate after a scoping call. Pricing depends on the number of sites, assets, named users and which modules are licensed, so a single list price would be misleading. Where a vendor does publish a figure on its own site, this directory records it with the source and the date. Where it does not, the profile says so rather than quoting a number from a review aggregator.
They overlap heavily and many products are sold as both. Historically CMMS came from maintenance and manufacturing and is strongest on equipment, spares and work history, while CAFM came from the built environment and adds space, occupancy and soft services. For most buyers the label matters far less than whether the product covers the specific capabilities you need, which is why this directory compares capabilities rather than labels.
A CAFM system manages assets, work orders and planned maintenance. An IWMS adds property, lease, space and often capital project management on top of that core. The practical consequence is scope and cost: an IWMS implementation touches finance and real estate teams, not just the FM team. If lease administration is not in your scope, the extra modules are cost you will not use.
Selecting CAFM and Facility Management Software?
Independent help building the requirement, shortlisting honestly and designing the integration the chosen system will depend on. No reseller arrangements.
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