Muhammad Abbas

I'm a hands-on technologist and implementation leader based in Abu Dhabi. Over the past 22 years I've planned, built and delivered enterprise platforms for organisations across the Middle East, Europe, Africa and Asia, covering utilities, oil & gas, manufacturing, government and the public sector. Today I pair that foundation with applied AI, bringing LLMs, computer vision and predictive analytics into the same operational systems.

What I work on

Most of my career has been inside the Microsoft Dynamics line, from Navision and Dynamics NAV to today's Business Central and Dynamics 365 Finance & Operations. On the asset side I've led rollouts on Hexagon EAM, IBM Maximo and Oracle E-Business Suite across multi-site, multi-country operations, covering work-order lifecycles, PPM strategy, asset hierarchy and helpdesk integration.

Around those platforms I design and build the middleware, APIs and data pipelines that connect them, with C# / .NET, Python, React and PHP on top of Azure, AWS and GCP data lakes and Power BI reporting.

Getting the integration layer right is the difference between success and expensive failure.

More recently I've been bringing applied AI into those same systems: LLMs and RAG over enterprise knowledge bases, NLP and computer vision on operational data, and machine learning on asset and maintenance history. The interesting work isn't the model in isolation, it's wiring it into a real workflow so it drives genuine decision support rather than a demo.

Why it works

I hold degrees in both Accounting and Computer Science, and that dual background isn't decorative. I can sit with a CFO on a chart-of-accounts restructure in the morning and work with developers on API contract design in the afternoon. Twenty-plus years inside ERP, EAM and CAFM rollouts means I speak the language of the people who actually use these systems, so I ask the right technical questions.

It is also why I lead with the process, not the software. Before recommending any platform I map and redesign how the work actually flows, then implement the technology to run it. That process-first approach is the core of my business process optimization work.

Beyond client work

I write about enterprise technology, integration patterns and applied AI on this blog, and I deliver professional training in cloud computing, databases, SDLC and digital strategy for teams who want to sharpen their enterprise tech skills. I've also built a suite of 11 enterprise products, most of them AI-augmented and ready to deploy.