Envoy Workplace

Envoy markets what its own page calls the "Envoy platform", with structured data on the page using "Envoy Workplace Platform". The distinguishing commercial feature is that Envoy is modular and openly priced per module, which is rare in this category and makes it one of the easiest products here to budget without a sales call.

The modules and their published list prices are: Visitors, with a free Basic plan with limited features, a Premium plan at USD 362 per location per month billed annually, and a custom-priced Enterprise plan; Response at USD 2 per user per month billed annually; Reservations at USD 5 per bookable resource per month billed annually; Screens at USD 12 per device per month billed annually; and Deliveries Enterprise at USD 250 per delivery location per month billed annually. All of these are explicitly stated in USD on the vendor pricing page rather than inferred. There is an important caveat printed on that page: the Response, Reservations, Screens and Deliveries prices each carry the note "Price excludes platform fee", and Envoy does not state the platform fee amount. So the published figures are real but incomplete, and any total cost of ownership model needs that fee from sales.

Capability-wise, desks, rooms and parking can be reserved via the mobile app, calendar invites or an interactive live map. Maps support image upload and points of interest at Premium tier. Visitor management is a genuine strength and arguably the origin of the company: pre-registration, screening and check-in for both visitors and contractors. Analytics are tiered, with basic analytics in Premium and advanced analytics in Enterprise, and scheduled reports excluded from basic Premium analytics. Multiple locations are in scope. Microsoft calendars and Microsoft Teams are described as core integrations, and the page states that bookings can start from calendar invites, which is a more concrete claim than most competitors make, although Outlook is not named by product.

Notably, Envoy does not use sensors for presence. Its Enterprise Presence capability derives occupancy signals from HRIS, MDM, WiFi, access control, SSO and geolocation data instead. That is a legitimate architectural choice and cheaper to deploy than a sensor estate, but it is a different accuracy profile and worth understanding. Wayfinding is not named as a feature, though the live map helps people locate colleagues and find spaces. No API is mentioned on the pages read.

Envoy fits organisations that want to start with visitor management and grow outward, and organisations that need to budget without a sales cycle. The free Visitors Basic plan is a real free tier, not a trial, which makes Envoy one of the only products in this category you can actually begin using without a contract. The modular pricing then lets you add Reservations at USD 5 per bookable resource per month only for the desks and rooms you want bookable, which suits an organisation with a small number of high-value bookable spaces far better than per-employee pricing would.

The per-location Visitors Premium price at USD 362 per location per month cuts the other way: an organisation with many small sites will find that model expensive quickly, whereas a single large office gets good value. Model your own site count carefully, and get the undisclosed platform fee in writing before comparing against competitors.

It is a weaker fit for space planning. Space allocation is not described at all on the product page, so moves, stack plans and chargeback are out of scope. Organisations wanting sensor-grade occupancy accuracy should also look elsewhere, since Envoy deliberately derives presence from HRIS, WiFi, access control and MDM signals rather than sensors.

Typical use cases: multi-tenant or security-conscious reception desks needing visitor and contractor screening, hybrid offices adding desk and room reservations to an existing Envoy visitor deployment, and organisations wanting published pricing they can model themselves.