FieldPulse

FieldPulse is field service management for US residential trades contractors and franchises, covering scheduling and dispatch, work orders, estimates and invoices, job costing, inventory, a customer portal, maintenance agreements and a pricebook, plus AI add-ons including an Operator AI dispatcher and a Maverick office assistant. The vendor states it was established in 2015 and is headquartered in Dallas, Texas, with US-based support, and third-party trade press corroborates both the 2015 founding and the Dallas base. Target trades are listed as HVAC, electrical, plumbing, garage door, locksmith, appliance repair, septic, fire and security, property management and audio visual. The legal entity is Flicent Inc., trading as FieldPulse. It is growth-equity backed and operating independently, with no acquisition found: a 21 million dollar Series B in October 2023 and a 50 million dollar Series C in August 2025, both led by Fulcrum Equity Partners, with Catalyst Investors joining at Series C. Whether Fulcrum holds control is not stated by any source read.

Its offline documentation is the best of the small-contractor group, and it is specific about mechanism rather than just asserting the capability. FieldPulse states that the team keeps working in the field when signal drops, that when the device hits weak signal or switches to Airplane Mode the app moves to Offline Mode on its own, and that anything a technician enters offline saves locally and syncs the second they are back in signal. Automatic switching plus local save and sync is a materially stronger claim than Housecall Pro read-only caching, and it avoids the contradictions that make Jobber and ServiceTitan offline status unknown.

Pricing is not published, which contradicts the usual expectation for this tier. FieldPulse states that it is seat-based and that pricing is built around what your team needs, with a Get a Custom Quote call to action. No named or priced tiers exist. The pricing page lists optional premium products without prices: Engage, Operator AI, Chat AI, Pricebook, FieldPulse Payments, FieldPulse Financing, Fleet Tracking and Custom Forms, with Maverick stated as included on all plans. So a number of capabilities that read as core, including payments, fleet tracking and custom forms, are paid add-ons.

• Only QuickBooks is named as an accounting integration. Xero is not on the partners page, and neither are Zapier, Stripe or Twilio. The named partner list is otherwise lead generation, payments and trade supply: Wisetack, CompanyCam, NiceJob, Azuga, CardConnect, Clover Connect, Payrix, Acorn Finance, Angi, Thumbtack, Trane, Reece HVAC and others.
• The API is asserted but undocumented. The partners page says technology partners can use an open API, but no public developer or API documentation URL was found, so this is recorded as unknown rather than yes.
• Free trial could not be resolved. Both the pricing page and the FAQ carry the question of whether FieldPulse offers a free trial, but the answer renders client-side and did not load, so it is recorded unknown.

Good fit: US residential trades businesses, small through mid-size, including franchise operations, that want one system rather than best-of-breed parts. The native footprint is broad for this tier, taking in a customer portal, maintenance agreements, inventory, job costing and a pricebook without bolting on third-party tools. It is the strongest choice among the small-contractor products specifically where crews lose signal, because the offline behaviour is documented mechanically, switches automatically and saves locally rather than merely caching jobs for reading. QuickBooks-centric businesses are well served.

Poor fit: anyone who needs to evaluate on published price, since nothing is published and the route is a custom quote. Also a poor fit for Xero users, since only QuickBooks is named, and for businesses outside the US, given the US-based support and US trade focus. Buyers should price the add-ons explicitly rather than assuming the seat rate covers payments, fleet tracking, custom forms or the AI products, because the pricing page lists all of those separately. If integration risk matters, note that no public API documentation could be found despite an open API being claimed.

Typical use cases: residential HVAC, electrical and plumbing contractors wanting maintenance agreements and a customer portal in the same system as dispatch; garage door, locksmith and appliance repair businesses; and franchise groups needing consistent process across locations.