Serraview

Serraview is Eptura space and portfolio management product, and it is still separately marketed. Eptura current platform page lists it under Specialized Solutions alongside Archibus, distinct from the platform apps Eptura Workplace, Eptura Engage, Eptura Asset and Eptura Visitor. It retains its own product page, its own call to action, and its own knowledge base. No vendor or press source was found announcing a sunset, a rename or a merge into Eptura Workplace. The 2026 documentation is live and describes current work, including an early access Serraview and Eptura Engage integration in which Serraview is the source of truth for team and neighbourhood groupings.

The positioning is portfolio rather than booking. The product page tagline is "Make every square foot count for your business", and Eptura markets it as helping organisations manage, adapt and right-size a portfolio using real-time workplace insights. The page claims Serraview can reduce portfolio size by up to 25 percent and cut desk search time by up to 40 percent. Those are vendor claims with no methodology published and should be treated as marketing, not benchmarks.

The documentation index is a better guide to what the product actually does than the marketing page. It lists a Spaces module with floorplan navigation and tools for editing, measuring and tagging space, plus space types and layers. It lists Block and Stack, referred to internally as VBS, which assigns fixed and flexible teams, neighbourhoods and "villages" to floors and blocks. It lists chargeback and space charge rules. It lists accommodation and occupancy reporting covering people, allocations, workstation audits and variance in desk allocation. It lists two separate utilisation report families, one driven by SVLive data and one by badge swipe data, with views by building, floor, space type and organisational unit. It lists a Workplace Portal supporting a monthly validation cycle where occupants confirm occupancy and workpoints. It lists BOMA reports and area calculations, automated and custom reporting, and cross-building moves and region summaries.

Desk booking appears in Serraview reports, booking rules and reservable space settings, but the documentation index does not describe a booking experience in its own right, and Eptura sells Engage for that. Treat Serraview booking as administrative configuration supporting space data rather than as a competitor to a booking app.

No pricing is published. The only pricing reference on the Serraview page is the generic site navigation link.

Serraview suits large corporate real estate and workplace strategy teams with a genuine portfolio problem: many buildings, organisational chargeback, periodic occupancy validation cycles, and scenario planning for moves and consolidation. The block and stack planning, the chargeback rules, the workstation audit reporting and the monthly validation workflow are the kind of machinery that only earns its cost at that scale. BOMA reporting and area calculations point at the same buyer.

It is the wrong product for a single-site organisation that wants employees to book a desk. There is no evidence of a lightweight self-service booking experience, Eptura positions Engage for that, and the Serraview documentation treats booking as configuration feeding space data. Small and mid-sized organisations are not the target.

The main caution is portfolio confusion inside Eptura itself. Archibus and Serraview both sit under Specialized Solutions and both address complicated estates and portfolio planning. Eptura does not publish a crisp decision rule for choosing between them, so expect to work that out in a sales conversation. Equally, if you buy Serraview for space and Engage for booking, you are buying two products with an integration that was still described as early access in the 2026 documentation.

Typical use cases: portfolio right-sizing and lease consolidation analysis, neighbourhood and team allocation across floors, space chargeback to business units, and badge-driven utilisation reporting at portfolio level.